Question 1

Do you offer pickup and delivery in Kisii?

Accepted Answer

Yes — we offer free pickup and delivery across Kisii Town, Daraja Mbili, Nyanchwa, Suneka, Nyakoe, Keroka, Nyamira and surrounding areas.

Question 2

How long does laundry take?

Accepted Answer

Standard turnaround is 24–48 hours. Express service is available on request.

Question 3

How do I pay?

Accepted Answer

We accept M-Pesa Paybill 400200, Account 1136221. You can also pay on delivery.

Question 4

How does the Summit Rewards programme work?

Accepted Answer

Every KES 10 you spend earns 1 point. 500 points = KES 500 in laundry credit, redeemable once per month. Points never expire.

Question 5

Do you handle duvets, curtains and carpets?

Accepted Answer

Yes — duvets, comforters, curtains, fluffy carpets, woven mats and pillows are all part of our specialist range.

Question 6

Can I get a quote for items not on the price list?

Accepted Answer

Absolutely. Send us a WhatsApp message or call and we'll quote you within minutes.

Questions, answered